Question
Answered step-by-step
Asked by ProfShark4515
triOS Scheduling Assignment
(20 marks)
1.
Pre-edit the Schedule for Monday and Tuesday
with the following information:
(5 marks)
a.
Dr. Jefferson’s hours are 09:00 to 17:00 every day but Tuesday, when the office closes at 13:00.
The office staff arrives at 08:30 every day to start taking calls and set up the office.
b.
Dr. Jefferson takes lunch every day but Tuesday between 12:15 and 13:15.
c.
She likes to do physical examinations on Tuesdays and Thursdays only, unless circumstances
require a patient to be seen on a different day.
d.
She is seeing a drug rep from 14:00 to 14:30 on Monday.
e.
She has a 90 minute- long meeting at the hospital on Monday starting at 10:15.
The drive takes
15 minutes, each way.
f.
Dr. Jefferson likes to have a busy schedule and prefers not to have unnecessary breaks during the
day.
Make sure you give patients the
first available
appointment that fits their needs.
2.
Triage and schedule appointments for the following calls that came in between 08:30 and 09:00 Monday
morning :
(15 marks)
a.
Meagan Kyle (ph 416-785-1549) needs a well-baby exam for her son Wayne.
Mornings work
best.
b.
Gary Bahr (ph 416-652-5426) needs to come in for his annual health exam.
c.
Richard Clymo (ph 416-985-7456) would like to see the doctor for counseling regarding his family
issues.
He works the dayshift (07:00 to 15:00) and would like to come after work.
d.
Gloria Ewing (ph 416-875-2159) is having trouble with her blood pressure and needs to see the
doctor as soon as possible.
e.
Devon Glander (ph 905-785-5214) needs to be seen for her first (major) prenatal exam.
Any
time of day is fine.
f.
Janet Benson (ph 905-745-8665) needs to come in for an allergy shot.
g.
Laura Herzig’s daughter Ellie (9 months old) has had a fever for the past two days.
(ph 416-895-5426)
h.
Scott Burke (ph 905-751-3254) needs a preoperative physical.
He is scheduled for surgery at
08:00 Tuesday, and must have the physical complete prior to going in.
i.
Jennifer Fogg (ph 416-856-5547) has been suffering from flu symptoms and would like to be
seen this morning.
j.
Leland Doerr (ph 416-876-8654) would like to see the doctor regarding a pain in his shoulder.
k.
Zoey Fulton (ph 905-485-5416) needs to come in for her 4-month prenatal checkup.
l.
Michael Burrows (ph 416-864-5566) has been experiencing vague abdominal pain for the last
week.
m.
Mario LaPaglia (416-955-6568) needs to see the doctor regarding the tests he went for last
month.
He will be bringing in his daughter as an interpreter.
n.
Betty Golembeski
(ph 416-875-6214) would like to see the doctor regarding a wart on her foot.
o.
Emily Fletcher (ph 905-785-4562) needs to see the doctor for her pap smear.
She would like to
come after soccer practice for her college team, which ends at 16:00.
SCIENCE
HEALTH SCIENCE
NURSING
MEDICAL OF MOA2
