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HIM1103-Mod-05-Rejection-and-Denial-Scenarios Answers? Module 05 Assignment – Rejection and Denial Scenarios

11.

Scenario 11: The patient was scheduled to deliver by C-Section at 40 weeks according to her anticipated

due date. The provider was planning to be on vacation at the time of the scheduled due date. To

accommodate the provider’s vacation plans, the C-Section was rescheduled for 1 week earlier. The payer

refused to pay stating the procedure was performed for the provider’s convenience. The case will be

investigated to determine if there is justification for the change in schedule for the C-Section.

Remittance Advice:

(Delete all but one.)

Facility Response:

(Delete all but one.)

Responsible Party/Department:

(Delete any that do not fit the scenario.)

ï‚·

Denial

ï‚·

Rejection

ï‚·

Partial Payment

ï‚·

Accept

ï‚·

Resubmit

ï‚·

Appeal

ï‚·

Coding

ï‚·

Patient Accounts

ï‚·

Billing

ï‚·

Provider (Clinical Services)

ï‚·

Utilization Management

ï‚·

Clinical Documentation Specialist (CDS)

ï‚·

Patient Access/Admissions

12.

Scenario 12: Medicare has paid a lower amount than expected stating that the patient’s extended length

of stay was not warranted based on the diagnoses and procedures submitted on the inpatient account.

The discharge summary only stated a principal diagnosis and no secondary diagnoses indicating there

were complications or other co-morbid conditions. The case will be reviewed for additional

documentation.

Remittance Advice:

(Delete all but one.)

Facility Response:

(Delete all but one.)

Responsible Party/Department:

(Delete any that do not fit the scenario.)

ï‚·

Denial

ï‚·

Rejection

ï‚·

Partial Payment

ï‚·

Accept

ï‚·

Resubmit

ï‚·

Appeal

ï‚·

Coding

ï‚·

Patient Accounts

ï‚·

Billing

ï‚·

Provider (Clinical Services)

ï‚·

Utilization Management

ï‚·

Clinical Documentation Specialist (CDS)

ï‚·

Patient Access/Admissions

13.

Scenario 13: A Medicare patient presented for diagnostic testing at the hospital. The diagnosis submitted

for the test did not meet Medical Necessity. The patient was presented with an Advance Beneficiary

Notice and decided to proceed with the test stating that Medicare should still be billed. Medicare did not

pay for the test and the patient will now be billed.

Remittance Advice:

(Delete all but one.)

Facility Response:

(Delete all but one.)

Responsible Party/Department:

(Delete any that do not fit the scenario.)

ï‚·

Denial

ï‚·

Rejection

ï‚·

Partial Payment

ï‚·

Accept

ï‚·

Resubmit

ï‚·

Appeal

ï‚·

Coding

ï‚·

Patient Accounts

ï‚·

Billing

ï‚·

Provider (Clinical Services)

ï‚·

Utilization Management

ï‚·

Clinical Documentation Specialist (CDS)

ï‚·

Patient Access/Admissions

Page

7

of

8

14.

Scenario 14: A Remittance Advice was received for an outpatient claim for $3,600. The patient’s coverage

allowed for the test to be performed once in a 12-month period. The patient had the test performed 10

months ago. The claim will be written off.

Remittance Advice:

(Delete all but one.)

Facility Response:

(Delete all but one.)

Responsible Party/Department:

(Delete any that do not fit the scenario.)

ï‚·

Denial

ï‚·

Rejection

ï‚·

Partial Payment

ï‚·

Accept

ï‚·

Resubmit

ï‚·

Appeal

ï‚·

Coding

ï‚·

Patient Accounts

ï‚·

Billing

ï‚·

Provider (Clinical Services)

ï‚·

Utilization Management

ï‚·

Clinical Documentation Specialist (CDS)

ï‚·

Patient Access/Admissions

15.

Scenario 15: The facility received a notice from the payer that the claim they received was missing the

patient’s insurance policy number. The claim was reviewed, and the policy number provided for the

claim.

Remittance Advice:

(Delete all but one.)

Facility Response:

(Delete all but one.)

Responsible Party/Department:

(Delete any that do not fit the scenario.)

ï‚·

Denial

ï‚·

Rejection

ï‚·

Partial Payment

ï‚·

Accept

ï‚·

Resubmit

ï‚·

Appeal

ï‚·

Coding

ï‚·

Patient Accounts

ï‚·

Billing

ï‚·

Provider (Clinical Services)

ï‚·

Utilization Management

ï‚·

Clinical Documentation Specialist (CDS)

ï‚·

Patient Access/Admissions

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