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Maria is the support worker who takes over from Paula. On handover she reads the communication book and talks to Paula about how the day went. Maria then says hello to Tanya, asking her about her day. Tanya asks Maria if she can give her a shower, as she didn’t have one that morning. She would also like to wear some fresh clothes because the ones she was wearing had marks down the front from the day before. Maria realises that this was not how Paula recorded Tanya’s daily hygiene support in the communication book.

Name any concerns Maria would have.

How could Maria be sure if organisation procedures were breached?

Identify and explain the conflict of Interest that has occurred.

What should Maria do when she is aware of a potential conflict of interest?

(IN AUSTRALIA)

SCIENCE
HEALTH SCIENCE
NURSING
CHC DIV001

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