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hqs 620,The purpose of this assignment is to outline an implementation strategy for the goals in the previous phases of project management for the case study you selected in the Class Resources. Use the “Implementation Checklist Template” located in the topic Resources folder to complete this assignment. Prepare Part 2 of the template according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Reference

selected case study was -Improving Performance for Health Plan Customer Service

This case study (PDF, 1.2 MB) focuses on the successful quality improvement methods employed by a health plan to improve customer service for its members. Published by RAND, August 2007. Review a summary of this report (PDF, 1.2 MB).

SCIENCE
HEALTH SCIENCE
NURSING
HEALTHCARE HQS620

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